Shipping policy

Shipping Policy

Processing Time

Orders are carefully packed and dispatched within 1–2 working days, unless otherwise stated (for example during holidays or show periods).
We always aim to post as quickly as possible and take great care with every order.

UK Shipping – Tracked 48

All UK orders are sent via Royal Mail Tracked 48.

  • Fully tracked from dispatch to delivery

  • Estimated delivery: 2–3 working days after dispatch

  • Tracking details are emailed once your order has been posted

  • Royal Mail does not deliver on Sundays or Bank Holidays

We offer one flat postage rate for UK orders — feel free to fill your basket.

International Shipping

We ship worldwide using tracked international postal services.

  • Tracking is included on all international orders

  • Delivery times vary by destination and are estimates only

  • Customs charges, import duties, and local taxes are the responsibility of the buyer

If you’re unsure about shipping to your country, please get in touch before ordering — we’re always happy to help.

Tracking Your Order

Once your order has been dispatched, you’ll receive an email confirmation with tracking details so you can follow your delivery every step of the way.

Packaging

All orders are carefully packed to protect your buttons and ensure they arrive in lovely condition.

Delivery Delays

While we dispatch promptly, delivery times are estimates and can occasionally be affected by postal delays, weather conditions, customs processing, or peak periods such as Christmas.
If your order hasn’t arrived within a reasonable timeframe, please contact us and we’ll happily look into it for you.

Questions?

If you have any questions about shipping, delivery times, or placing an order, please don’t hesitate to get in touch — friendly customer care is very important to us.

Thank you for shopping with Buttons and Things Co.